Unlock Your Outsourcing Potential
Discover the secrets to exponential growth in the world of outsourcing. From cost-effective strategies to streamlined processes, our insights pave the way for your business to thrive. Whether you’re a seasoned entrepreneur or just dipping your toes into outsourcing waters, we’ve got the compass to guide you toward success.
Business Process Outsourcing
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Top 4 Pros and Cons of Back Office Outsourcing
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Back-office operations include the most important daily functions of a business. It includes departments such as IT, human resources, accounting, and legal. Since it is…
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5 Reasons Why the Philippines is the Globe’s Top Outsourcing Destination
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Outsourcing Philippines? Let’s just immediately dive in. 1. Place A group of around 7,640 islands in Southeast Asia, just around 900 miles north of the…
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Guide to Choosing the Right Call Center Partner for Your Business
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Customer service is a critical factor in putting your business in a good light. More than offering highly valuable products and services, prioritizing your customer’s…
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Outsourcing for Small Businesses: A Visual Guide
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Small business owners aim to achieve a lot of success in their company, such as generating a lot of sales, retaining customers, taking care of…
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8 Tips in Finding the Right Outsourcing Company
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The ever-changing conditions of business landscapes, no matter the industry, make every company vulnerable to abrupt transformations. As technologies revolutionize processes, as customers shift their…
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What is Outsourcing?
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The undeniable popularity of outsourcing over the past decade proves the significant value that the business practice offers. More and more businesses are realizing its…
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Your All-In-One Guide to Outsourcing Consulting
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All entrepreneurs have the same goal in mind: long-term success. To earn their place in their industries, they must work hard and make their company’s…
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9 Signs Your Business Needs an Outsourcing Consultant
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Running a company is no easy task. While wanting to stay on top of things is completely normal, one of the worst mistakes you can…
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Software Development Trends to Watch for in 2022
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In this digital experience economy, we are in, experience has become the competitive differentiator. In this economy, digital efficiency is key for growth. On the…
Business Strategy
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Top 4 Pros and Cons of Back Office Outsourcing
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Back-office operations include the most important daily functions of a business. It includes departments such as IT, human resources, accounting, and legal. Since it is…
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Can Telemarketing Coexist with Digital Marketing?
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With all the shifts in the market alongside disruptions influenced by technological innovations thereby affecting the way of doing business and customers’ expectations, it seems…
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Telemarketing and Telesales: Similarities, Differences, and Pro Tips
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Ultimately, according to Peter Drucker, the founder of modern management, “The aim of marketing is to make selling unnecessary.”1 Meanwhile, for P. Kotler and Keller…
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Understanding CX to Increase Customer Value
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In a related article, “Business Digitalization in a Digital Divide,” we talked about how businesses, today, are facing at least three major challenges in the run-up…
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The Customer Journey: From Awareness to Advocacy
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Customer Journey and Customer Experience A customer journey begins with the first contact between a potential customer and a brand touchpoint, rather than just the…
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What Is Intelligence Amplification (IA)?
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Intelligence amplification. What is it? But first, artificial intelligence. AI, digital transformation, innovation, amplification: these are lofty, high-sounding buzzwords gaining more and more popularity. From…
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Business Digitalization in a Digital Divide
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We’ve heard about digital transformation. We know that it has become imperative. In fact, we said in a previous article that businesses must be able to ride…
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Software Development Trends to Watch for in 2022
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In this digital experience economy, we are in, experience has become the competitive differentiator. In this economy, digital efficiency is key for growth. On the…
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Close More Sales: The 3 Stages of the Buyer’s Journey Explained
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A buyer’s path to purchase is what is known as the buyer’s journey. It is the process every potential customer goes through towards actually deciding…
Customer Experience & Support
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8 Biggest Customer Service Challenges & How to Overcome Them
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Customer experience is one of the major factors that will define the success of your business. Even if your brand holds the best products and…
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The Differences of Inbound and Outbound Customer Service
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Running a business is both a fulfilling and demanding commitment. Unlike a regular eight-hour job, you are accountable for all aspects of your enterprise, such…
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Understanding CX to Increase Customer Value
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In a related article, “Business Digitalization in a Digital Divide,” we talked about how businesses, today, are facing at least three major challenges in the run-up…
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The Customer Journey: From Awareness to Advocacy
·
Customer Journey and Customer Experience A customer journey begins with the first contact between a potential customer and a brand touchpoint, rather than just the…
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Business Digitalization in a Digital Divide
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We’ve heard about digital transformation. We know that it has become imperative. In fact, we said in a previous article that businesses must be able to ride…
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Close More Sales: The 3 Stages of the Buyer’s Journey Explained
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A buyer’s path to purchase is what is known as the buyer’s journey. It is the process every potential customer goes through towards actually deciding…
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The Main Benefits of Outsourcing for Call Center Services
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Outsourcing is the business practice of hiring external resources or parties to perform services usually performed in-house by an organization’s employees or workforce. Related to “outsourcing”…
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7 Soft Skills Customer Service Representatives Should Develop
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More customers have turned to various companies’ customer service for help, beginning especially on the onset of the pandemic lockdowns. With such demand, and given…
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8 Great Ways to Personalize Your Customer Service
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You must have already experienced going into a store, intending to buy a specific product with specific requirements, and then met with a sales pitch…
Software Development
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Software Development Trends to Watch for in 2022
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In this digital experience economy, we are in, experience has become the competitive differentiator. In this economy, digital efficiency is key for growth. On the…
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Software Development Outsourcing: Advantages and Drawbacks
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Not so long ago, cost savings used to be the reason for a company’s shift toward digital transformation. The world today, however, has already become…
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8 Benefits of Outsourcing Your Software Development Processes
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Software development outsourcing is growing more common as new technologies emerge and disrupt enterprises. Many large corporations have outsourced some of their operations, but increasingly…
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7 Things to Consider Before Outsourcing Software Development
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Emerging technologies such as artificial intelligence and robotics are gaining traction, giving tech-savvy businesses an advantage over their competitors. As a result, in today’s digital…
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5 Best Countries in Software Development Outsourcing
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At the same time that software development is booming, major countries are investing heavily in developing a large talent pool to meet the outsourcing demand.…
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Outsourcing Software Development in Today’s Modern World
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It is no secret that software development is at an all-time high in today’s information age. The number of enterprises that have sprouted worldwide has…
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Software Development Outsourcing Pros and Cons 2022
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There is widespread adoption of digital transformation across various industries. The readiness of businesses and the availability of software solutions have also been accelerated in…
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The Essentials of Customer Application Software Development
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Software development refers to the activities for creating, designing, deploying, and supporting a set of instructions or programs that tell a computer what to do,…
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The Latest Trends in Software Development
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There have been a lot of projected software development trends for 2022. Those trends are seen developing in various areas and industries. We see for…
Healthcare
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TeleHealth 101: How Telenursing Works
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Usage of telehealth services spiked in the early months of 2020 (i.e., 78 times higher in April 2020 versus that of February 2020) as COVID-19…
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The Benefits of Clinical Trial Support Services
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A Clinical or Contract Research Organization (CRO) is a commercial, academic, or some other organization contracted by life science or pharmaceutical companies, or sponsors, to perform one…
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Why Outsource in Clinical Trials Support
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In the 1970s, big pharma organizations began outsourcing clinical trials. From then on, third-party vendors entered the market providing even those smaller biopharma companies access…
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Outsourcing Clinical Support for Clinical Research Organizations (CROs)
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Outsourcing in clinical research has helped accelerate digital transformation in the field, optimize processes, and advance the buzzwords, decentralized clinical trial methods. Aspirations and projections…
Get in touch
We look forward to hearing from you
Contact us for a free consultation. We will give you options and match you with the right BPO for your outsourcing requirements.
Address
71-75 Shelton Street, London, Greater London, WC2H 9JQ United Kingdom
Phone
- (USA) +1 855 977 1964
- (UK) +44 20 3868 8573
info(at)strataccess.com
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