More Insights
Uncover the keys to outsourcing success. From cost-effective strategies to streamlined processes, we’ve got the insights you need. Dive in and elevate your business today!
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7 Soft Skills Customer Service Representatives Should Develop
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More customers have turned to various companies’ customer service for help, beginning especially on the onset of the pandemic lockdowns. With such demand, and given…
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8 Great Ways to Personalize Your Customer Service
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You must have already experienced going into a store, intending to buy a specific product with specific requirements, and then met with a sales pitch…
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6 Consumer Trends to Keep in Mind for Online Marketing 2022
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The onset of the pandemic has drastically altered what has already been long regarded as standard customer journey. 2021 has seen huge demands in quick…
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What Exactly is Digital Transformation?
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Because of the crisis brought about by the COVID-19 pandemic, digital transformation has become an imperative for businesses. However, most business leaders only had limited…
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The Essentials of Social Media Listening
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The pandemic, which has now been with us for more than a year, has altered the business landscape. Not only that, it even made the…
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Common Issues in Outsourcing Partnerships and How You Can Prevent Them
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In a previous article, Demystifying BPO: Making Sense of Outsourcing for a Successful SME, we talked about some BPO myths. We also, then, talked about…
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Signs That Your Business Needs to Outsource its Customer Support Processes
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You could be a startup business thinking of ways to grow rapidly. Or, you could be a company inundated with customer service concerns you need…
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Contact us for a free consultation. We will give you options and match you with the right BPO for your outsourcing requirements.
Address
71-75 Shelton Street, London, Greater London, WC2H 9JQ United Kingdom
Phone
- (USA) +1 855 977 1964
- (UK) +44 20 3868 8573
info(at)strataccess.com
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