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At the heart of a successful business venture lies an excellent customer experience. No matter how tough the competition becomes, you’ll come out strong and drive your company toward greater heights with an unparalleled brand of customer care.

Indeed, how you take care of your customers plays a crucial role in business growth and success. As such, you must do all that you can to effectively manage their concerns and expectations via inbound customer service.

Don’t worry if customer support isn’t one of your company’s main competencies. You can still move ahead in your industry by taking advantage of inbound call center solutions that elevate your relationship with customers.

Our customer service associates at StratAccess specialize in inbound call center services to give your business a competitive edge.

Discover how to have access to a high caliber of inbound services

The Benefits of Inbound Customer Service

  1. Reduced operational costs
    Whether offshore staffing or outsourcing, transferring your customer service functions to another company frees you from significant expenditures, including recruitment, training, and technology procurement, as your provider handles these at reasonable rates for you.
  2. Improved employee productivity
    With an external organization taking care of your customer initiatives, your in-house employees have more energy and time to focus on growing the business through product development, marketing, and highly specialized functions.
  3. Higher sales revenue
    Inbound customer service can help you turn out happy clients who are more likely to use your product or service and engage in cross-selling and upselling opportunities, leading to multiple revenue streams for your business.
  4. Better customer interactions
    With a dedicated staff doing inbound customer support on your behalf, ensuring that your patrons are well-served at every touchpoint becomes the least of your worries.

Areas We Cover

Get the call center services you need

Grow Your Company Through Reliable Outsourcing Solutions

With StratAccess as your outsourcing partner, you can stay on top of your customer support efforts as we employ proven strategies in inbound customer service.

  1. A team of highly effective professionals
    Besides well-trained customer service associates, we bring in international experts to lead the company operations and enable us to support your business with unmatched customer service.
  2. Tailor fit solutions for your unique needs
    Our extensive experience in the call center industry has allowed us to understand various business challenges and align our services to address even the most specific needs.
  3. Round-the-clock global operations
    With a help desk operating 24/7, your business is available to customers anytime, anywhere.
  4. Enhanced performance through data analytics
    We regularly collect customer feedback and use that data to help our agents hit our customer service goals.
Join our roster of satisfied outsourcing clients

Other Services

Outbound Services

  • Customer Survey

  • Data Validation

  • Telesales

  • Telemarketing

Non-Voice Services

  • Content Moderation

  • Social Media Management

  • Web Chat Services

Healthcare Services

  • Virtual Registered Nurses

Let’s Make Things Happen

Contact us for a free consultation. We will give you options and match you with the right BPO for your outsourcing requirements.