Back Office Support - Outsource Call Center Partners and Consulting

BACK OFFICE SUPPORT SERVICES

For your business to operate efficiently and effectively, you need to have a well-managed back office.

This includes all the non-client-facing and operation-related functions of your business, such as accounting, data entry, content moderation, and more.

Managing these tasks may not be your business’ core competency. However, if you’d like to streamline your processes and reduce your costs, then you should consider partnering with a reliable outsourcing provider.

StratAccess offers excellent back office services that support your business growth. By providing quality back office solutions, you’ll get to improve your productivity, accuracy, and profitability.

The Benefits of Back Office Support Services

Save time and money

When you outsource your back office tasks, you can save time and money that you would otherwise spend on hiring, training, and maintaining your own staff. You can also avoid the overhead costs of office space, equipment, and software.

Focus on your core business

By delegating your back office tasks to a professional team, you can free up your time and resources to focus on your core business activities. You can also leverage the expertise and experience of your outsourcing partner to enhance your back office performance.

Improve your data security and compliance

Through back office outsourcing, you can ensure that your data is handled securely and confidentially. Your outsourcing partner will follow the best practices and standards for data protection and compliance, such as GDPR, HIPAA, and PCI DSS.

Increase your customer satisfaction and retention

By having a well-organized and efficient back office, you can improve your customer satisfaction and retention. You can deliver faster and more accurate results, respond to customer inquiries and feedback, and provide a seamless customer experience.

Areas we cover

Accounting

This area covers the financial functions of the business, such as bookkeeping, auditing, tax preparation, and payroll. Some job positions in this area are accountant, bookkeeper, auditor, and payroll specialist.

Data Entry

This area involves entering, updating, and verifying data in various systems and databases. Some job positions in this area are data entry clerk, data analyst, and data quality specialist.

Content Moderation

This area involves reviewing, filtering, and removing inappropriate or harmful content from online platforms and websites. Some job positions in this area are content moderator, content reviewer, and content manager.

IT Support

This area provides technical assistance and troubleshooting for the hardware, software, and network issues of the business. Some job positions in this area are IT support technician, IT support specialist, and IT support manager.

Research and Analysis

This area conducts research and analysis on various topics and issues related to the business, such as market trends, customer feedback, competitor strategies, and industry best practices. Some job positions in this area are research analyst, research assistant, and research manager.

Administrative Support

This area performs various administrative and clerical tasks for the business, such as scheduling, filing, correspondence, and documentation. Some job positions in this area are administrative assistant, office assistant, and office manager.

Virtual Registered Nurses

We offer Registered Nurses (RN) to provide nursing support by telephone and to provide healthcare advice/education using assessment skills, approved guidelines, and knowledge of self-care practices. RNs follow workflows, utilizes protocols and resources to provide support service to patients and customers.

Empower Your Company Through Back Office Support Services

Unlock efficiency and elevate your business with StratAccess—your trusted partner for seamless back office solutions.

Real-time reporting

Constantly oversee and track outsourcing activities as we consistently provide you with feedback and reports.

Cost-effective solutions

At a low cost, you can get efficient work done in no time. We can help you save expenses by reducing your operational costs while providing exemplary services that may rake in huge profits.

Tailored-fit support for your business

Our outsourcing delivery models are flexible to fit what your business needs. We value your goals and nurture long-term relationships with all our clients.

Globally competitive talents

The StratAccess team houses skilled workers trained to handle any role and specializations you need. We can assure you that our competent talents are up-to-date with the industry’s growing demands.

Improve your productivity while saving costs. Schedule a meeting today!

OTHER SERVICES

More Services to Meet Your Needs

At StratAccess, we offer a wide range of services to help you achieve your business goals. Whether you need inbound or outbound call center services, back office support services, or software development remote talent services, we have the right solution for you.

Outbound Call Center Services

We offer outbound call center services for various purposes, such as lead generation, telemarketing, appointment setting, market research, surveys, and more.

Inbound Call Center Services

Navigating inquiries, orders, and support requests with precision—our professional inbound call center services are your compass to exceptional customer experiences.

Software Development Outsourcing Services

We supply software development remote talent services for various projects, such as web development, mobile development, software testing, software maintenance, and more.

Let’s make things happen

Reach out to us for a complimentary consultation. We will present you with various options and pair you with the most suitable BPO to meet your outsourcing needs.

Get in touch

We look forward to hearing from you

Contact us for a free consultation. We will give you options and match you with the right BPO for your outsourcing requirements.

Address

71-75 Shelton Street, London, Greater London, WC2H 9JQ United Kingdom

Phone

(USA) +1 855 977 1964
(UK) +44 20 3868 8573

info(at)strataccess.com