Outsourcing Insights
Your outsourcing growth starts here.
9 Signs Your Business Needs an Outsourcing Consultant
Running a company is no easy task. While wanting to stay on top of things is completely normal, [...]
Can Telemarketing Coexist with Digital Marketing?
With all the shifts in the market alongside disruptions influenced by technological innovations thereby affecting the way of [...]
Telemarketing and Telesales: Similarities, Differences, and Pro Tips
Ultimately, according to Peter Drucker, the founder of modern management, “The aim of marketing is to make selling [...]
Understanding CX to Increase Customer Value
In a related article, “Business Digitalization in a Digital Divide,” we talked about how businesses, today, are facing [...]
The Customer Journey: From Awareness to Advocacy
Customer Journey and Customer Experience A customer journey begins with the first contact between a potential customer and [...]
What Is Intelligence Amplification (IA)?
Intelligence amplification. What is it? But first, artificial intelligence. AI, digital transformation, innovation, amplification: these are lofty, high-sounding [...]
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