Back Office Services
These are usually mundane and repetitive non-core tasks that do not involve facing clients. Examples are data entry, data collection, record maintenance, and the like.
Have a team that can focus on assisting customers in their concerns or inquiries through inbound/outbound BPO call center, e-mail or chat, or help desk.
This service will help resolve the technical issues your customers experience like product deficiencies and malfunctions.
This involves IT professionals who specialize in technology-related functions such as programming and software development.
Human Resource (HR) functions also entail complex details and processes which may be outsourced to a BPO company. Some HR services include payroll, recruitment, training, and others.
Accounting and Bookkeeping
Outsource time-consuming financial-related tasks such as accounting and bookkeeping to a BPO partner that can provide expertise in such activities.
Marketing and Creatives
Some of the current in-demand BPO services to outsource include marketing like content writing, digital marketing, social media management, or graphic design.
Outsource legal services such as documentation, paralegal support, or litigation support to reduce costs on a legal practitioner’s billable hours.
Research and Development
Save time, energy, and budget in performing research and let experienced workers do the job.