Outbound Call Center - Outsource Call Center Partners and Consulting

Outbound CALL CENTER SERVICES

Customer engagement lets you collect valuable insights and develop customer loyalty.

Highly engaged clients are always good for business, as they are more likely to make repeat purchases and promote your products and services to others.

Establishing a connection with your customers can boost their satisfaction and perception of your brand. The good news is you can partner with a reliable outbound call center services vendor to help you interact better with both your existing and potential customers.

StratAccess offers offshore staffing solutions to help you provide a seamless customer experience that will help you scale up in no time.

Ways Outbound Call Center Services Will Benefit Your Business

Optimized sales rate

Outsourcing can help you do more with less cost, as it saves you from operational expenses such as rent, supplies, salaries, and maintenance, among others.

Customer retention made easy

Trained representatives can attend to every customer with care while meeting their demands. This lets you help more customers more productively and for less.

Access to better tools and technology

You don’t need to invest in additional resources for better customer support. Working with an outsourcing provider means gaining access to their advanced systems, infrastructure, and technology.

Work with industry experts

Besides skilled remote workers, you can also gain expertise from reliable outsourcing vendors. Working with industry professionals from around the world can bring more to the table for your business’ growth.

Boost operational efficiency

Outsourcing enables you to focus on core business matters, increasing productivity while keeping expenditures low.

Areas we cover

Customer Survey

We help our clients identify their strong and weak points by surveying a sample of their customers for valuable insights. This feedback helps them make better business decisions.

Data Validation

Aside from having all the necessary data, it’s also crucial to have the correct data at the right time. StratAccess takes pride in providing data quality excellence. Our highly trained agents can help improve your conversion and increase overall operations using less time and resources.

Telesales

We continuously explore and experiment on telesales service best practices. Our competent staff offers advice and recommendations to effectively meet your retention demands for business growth.

Telemarketing

Our telemarketing services staff can gauge a customer’s level of interest in products and services. They are also trained to build a strong connection with customers, encouraging them to make the desired actions for measurable results.

Keep Your Customers Happy with a Partner You Can Trust

StratAccess ensures seamless communication and exceptional customer experiences. Trust us to be your dependable partner in fostering client satisfaction and loyalty.

Flexible terms and rates

Enhance and strengthen your customer support at a fraction of the cost and flexible payment terms.

Customizable solutions

StratAccess will customize an affordable customer support solution for your business needs to help you offer a more personalized service.

Real-time reports

StratAccess will keep you up to date with all customer support activities through real-time reporting and feedback.

Quality assurance

We check and guarantee the quality of our services and calls, so your current and potential customers are treated properly and all concerns are resolved efficiently.

All-around monitoring

You can reach us for concerns about your business activities anytime you need. We value your trust and ensure that we are your best advocates.

OTHER SERVICES

More Services to Meet Your Needs

At StratAccess, we offer a wide range of services to help you achieve your business goals. Whether you need inbound or outbound call center services, back office support services, or software development remote talent services, we have the right solution for you.

Inbound Call Center Services

Navigating inquiries, orders, and support requests with precision—our professional inbound call center services are your compass to exceptional customer experiences.

Back Office Support Services

We deliver back office support services for various functions, such as data entry, data processing, data analysis, transcription, accounting, payroll, human resources, and more.

Software Development Outsourcing Services

We supply software development remote talent services for various projects, such as web development, mobile development, software testing, software maintenance, and more.

Let’s make things happen

Reach out to us for a complimentary consultation. We will present you with various options and pair you with the most suitable BPO to meet your outsourcing needs.

Get in touch

We look forward to hearing from you

Contact us for a free consultation. We will give you options and match you with the right BPO for your outsourcing requirements.

Address

71-75 Shelton Street, London, Greater London, WC2H 9JQ United Kingdom

Phone

(USA) +1 855 977 1964
(UK) +44 20 3868 8573

info(at)strataccess.com