More Insights
Uncover the keys to outsourcing success. From cost-effective strategies to streamlined processes, we’ve got the insights you need. Dive in and elevate your business today!
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TeleHealth 101: How Telenursing Works
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Usage of telehealth services spiked in the early months of 2020 (i.e., 78 times higher in April 2020 versus that of February 2020) as COVID-19…
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9 Signs Your Business Needs an Outsourcing Consultant
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Running a company is no easy task. While wanting to stay on top of things is completely normal, one of the worst mistakes you can…
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How AI Has Revolutionized Customer Service
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More and more companies and organizations are making use of AI for customer service. With more AI tools becoming more easily available, it has become…
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Your All-In-One Guide to Outsourcing Consulting
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All entrepreneurs have the same goal in mind: long-term success. To earn their place in their industries, they must work hard and make their company’s…
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12 Processes Your Business Should Outsource
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Outsourcing services can provide numerous benefits to a business. In a related article, Demystifying BPO: Making Sense of Outsourcing for a Successful SME, we talked…
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The Great Resignation Explained: Why Employees are Quitting
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The COVID-19 pandemic has affected all facets of life, with the business sector being one of its most notable casualties. Due to the health risks…
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8 Biggest Customer Service Challenges & How to Overcome Them
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Customer experience is one of the major factors that will define the success of your business. Even if your brand holds the best products and…
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The Differences of Inbound and Outbound Customer Service
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Running a business is both a fulfilling and demanding commitment. Unlike a regular eight-hour job, you are accountable for all aspects of your enterprise, such…
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Top 4 Pros and Cons of Back Office Outsourcing
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Back-office operations include the most important daily functions of a business. It includes departments such as IT, human resources, accounting, and legal. Since it is…
Get in touch
We look forward to hearing from you
Contact us for a free consultation. We will give you options and match you with the right BPO for your outsourcing requirements.
Address
71-75 Shelton Street, London, Greater London, WC2H 9JQ United Kingdom
Phone
- (USA) +1 855 977 1964
- (UK) +44 20 3868 8573
info(at)strataccess.com
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