Unlock Your Outsourcing Potential
Discover the secrets to exponential growth in the world of outsourcing. From cost-effective strategies to streamlined processes, our insights pave the way for your business to thrive. Whether youโre a seasoned entrepreneur or just dipping your toes into outsourcing waters, weโve got the compass to guide you toward success.
Business Process Outsourcing
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Demystifying BPO: Making Sense of Outsourcing for a Successful SME
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You may want to put up an SME, or you may already have one, or a few, then ask how can SMEs succeed faster? That…
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7 Things to Consider Before Outsourcing Software Development
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Emerging technologies such as artificial intelligence and robotics are gaining traction, giving tech-savvy businesses an advantage over their competitors. As a result, in today’s digital…
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Software Development Trends to Watch for in 2022
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In this digital experience economy, we are in, experience has become the competitive differentiator. In this economy, digital efficiency is key for growth. On the…
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9 Signs Your Business Needs an Outsourcing Consultant
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Running a company is no easy task. While wanting to stay on top of things is completely normal, one of the worst mistakes you can…
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Your All-In-One Guide to Outsourcing Consulting
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All entrepreneurs have the same goal in mind: long-term success. To earn their place in their industries, they must work hard and make their companyโs…
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12 Processes Your Business Should Outsource
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Outsourcing services can provide numerous benefits to a business. In a related article, Demystifying BPO: Making Sense of Outsourcing for a Successful SME, we talked…
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Top 4 Pros and Cons of Back Office Outsourcing
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Back-office operations include the most important daily functions of a business. It includes departments such as IT, human resources, accounting, and legal. Since it is…
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5 Reasons Why the Philippines is the Globeโs Top Outsourcing Destination
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Outsourcing Philippines? Letโs just immediately dive in. 1. Place A group of around 7,640 islands in Southeast Asia, just around 900 miles north of the…
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Guide to Choosing the Right Call Center Partner for Your Business
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Customer service is a critical factor in putting your business in a good light. More than offering highly valuable products and services, prioritizing your customerโs…
Business Strategy
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8 Reasons Why Your Business Needs an Order Management System
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A business attuned to the value of the customer makes sure to satisfy clients from needing products or services to delivery and fulfillment. With that…
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How Can SMEs Get Through the COVID-19 Pandemic?
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Resilience before a crisis matters. When the COVID-19 struck and impacted heavily the SMEs, only a few continued to have stable sales and without having…
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What Is Intelligence Amplification (IA)?
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Intelligence amplification. What is it? But first, artificial intelligence. AI, digital transformation, innovation, amplification: these are lofty, high-sounding buzzwords gaining more and more popularity. From…
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The Latest Trends in Software Development
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There have been a lot of projected software development trends for 2022. Those trends are seen developing in various areas and industries. We see for…
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Software Development Trends to Watch for in 2022
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In this digital experience economy, we are in, experience has become the competitive differentiator. In this economy, digital efficiency is key for growth. On the…
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Understanding CX to Increase Customer Value
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In a related article, โBusiness Digitalization in a Digital Divide,โ we talked about how businesses, today, are facing at least three major challenges in the run-up…
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12 Processes Your Business Should Outsource
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Outsourcing services can provide numerous benefits to a business. In a related article, Demystifying BPO: Making Sense of Outsourcing for a Successful SME, we talked…
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Top 4 Pros and Cons of Back Office Outsourcing
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Back-office operations include the most important daily functions of a business. It includes departments such as IT, human resources, accounting, and legal. Since it is…
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Can Telemarketing Coexist with Digital Marketing?
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With all the shifts in the market alongside disruptions influenced by technological innovations thereby affecting the way of doing business and customersโ expectations, it seems…
Customer Experience & Support
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3 Ways to Improve the Customerโs Experience Amid the COVID-19 Pandemic
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There used to be a time, seeming so long ago now, when customers can experience a product or service, the process related to it, and…
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Understanding CX to Increase Customer Value
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In a related article, โBusiness Digitalization in a Digital Divide,โ we talked about how businesses, today, are facing at least three major challenges in the run-up…
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How AI Has Revolutionized Customer Service
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More and more companies and organizations are making use of AI for customer service. With more AI tools becoming more easily available, it has become…
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8 Biggest Customer Service Challenges & How to Overcome Them
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Customer experience is one of the major factors that will define the success of your business. Even if your brand holds the best products and…
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The Differences of Inbound and Outbound Customer Service
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Running a business is both a fulfilling and demanding commitment. Unlike a regular eight-hour job, you are accountable for all aspects of your enterprise, such…
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The Customer Journey: From Awareness to Advocacy
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Customer Journey and Customer Experience A customer journey begins with the first contact between a potential customer and a brand touchpoint, rather than just the…
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Business Digitalization in a Digital Divide
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Weโve heard about digital transformation. We know that it has become imperative. In fact, we said in a previous article that businesses must be able to ride…
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Close More Sales: The 3 Stages of the Buyerโs Journey Explained
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A buyerโs path to purchase is what is known as the buyerโs journey. It is the process every potential customer goes through towards actually deciding…
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The Main Benefits of Outsourcing for Call Center Services
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Outsourcing is the business practice of hiring external resources or parties to perform services usually performed in-house by an organizationโs employees or workforce. Related to โoutsourcingโ…
Software Development
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7 Things to Consider Before Outsourcing Software Development
ยท
Emerging technologies such as artificial intelligence and robotics are gaining traction, giving tech-savvy businesses an advantage over their competitors. As a result, in today’s digital…
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The Latest Trends in Software Development
ยท
There have been a lot of projected software development trends for 2022. Those trends are seen developing in various areas and industries. We see for…
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Software Development Trends to Watch for in 2022
ยท
In this digital experience economy, we are in, experience has become the competitive differentiator. In this economy, digital efficiency is key for growth. On the…
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Software Development Outsourcing: Advantages and Drawbacks
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Not so long ago, cost savings used to be the reason for a companyโs shift toward digital transformation. The world today, however, has already become…
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8 Benefits of Outsourcing Your Software Development Processes
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Software development outsourcing is growing more common as new technologies emerge and disrupt enterprises. Many large corporations have outsourced some of their operations, but increasingly…
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5 Best Countries in Software Development Outsourcing
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At the same time that software development is booming, major countries are investing heavily in developing a large talent pool to meet the outsourcing demand.…
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Outsourcing Software Development in Todayโs Modern World
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It is no secret that software development is at an all-time high in todayโs information age. The number of enterprises that have sprouted worldwide has…
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Software Development Outsourcing Pros and Cons 2022
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There is widespread adoption of digital transformation across various industries. The readiness of businesses and the availability of software solutions have also been accelerated in…
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The Essentials of Customer Application Software Development
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Software development refers to the activities for creating, designing, deploying, and supporting a set of instructions or programs that tell a computer what to do,…
Healthcare
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TeleHealth 101: How Telenursing Works
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Usage of telehealth services spiked in the early months of 2020 (i.e., 78 times higher in April 2020 versus that of February 2020) as COVID-19…
Get in touch
We look forward to hearing from you
Contact us for a free consultation. We will give you options and match you with the right BPO for your outsourcing requirements.
Address
71-75 Shelton Street, London, Greater London, WC2H 9JQ United Kingdom
Phone
- (USA) +1 855 977 1964
- (UK) +44 20 3868 8573
info(at)strataccess.com
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